I had the easiest, most wonderful experience buying a car at Glenn Toyota of Frankfort today! I LOVE LOVE LOVE my new Camry! Mike Tewell has a wonderful dealership, thanks Mike and thank you to my wonderful sales consultant Chris Stewart and the business manager Dana Arnold, Eric Clark, you've got a great team! I highly recommend Glenn Toyota of Frankfort to anyone!!!
My experience at Toyota in Frankfort is always excellent. Georgie goes above and beyond to assist me. The friendly atmosphere and helpful staff make each visit relaxing. I live in Indiana and refuse to go anywhere besides this dealership for my car service. When I decide to purchase another vehicle, I will choose this dealer.
It is a pleasure to do business with Glenn Toyota. The owner and he is a pleasure. Great facilities and everyone makes time to speak with you even though you might not be buying right at that time. The staff treats me like we are old friends and Georgia in service is the best you could ask for.
Have been buying and having cars service there for years. Always superior customer service and the new facilities are excellent.
Over 20 years going to this dealership for cars and service! Always treated very well and cars repaired promptly when needed. Highly recommend this dealership!
Early morning appointments are great. I was in and out before work and the waiting area was very nice.
I love this dealership! I have been a customer since 2007 purchasing two new vehices from them and having routine maintenance done. I would not consider another dealership for my needs in the future and highly recommend anyone looking to purchase new or used, to go there.
We have purchased many cars in the past, but this was by far the best experience we have ever had. Our sales person was Chris Stewart. He was great. We felt we were treated fairly and with respect. Chris was very helpful and informative. We feel we got a great deal compared to others we had seen. We will confidently refer others to the dealership and Chris.
My experience started with Glenn Toyota when I first moved here from Hawaii. Kelly was instramental in helping me get a FULL refund from Toyota for work that had been done to my 2001 Prius in Hawaii that should have been under warranty. It was at that time that I met Willie and was impressed by his easy going and genuine style. So it was, that this spring, when my husband had browbeat me into giving up my beloved Prius (with greater than 120,000 mls), we contacted Willie and he got us a great deal on the trade in and found me just the color I wanted for my new Prius V. Through the entire process Willie and everyone associated with the sale never made us feel rushed. It was a truely pleasant experience from start to finish; and I love my new car.
My Husband and I had wonderful experience today with everyone that helped us in purchasing our new 2012 Venza. We both highly recommend Glenn Toyota to anyone looking to purchase a new or used car. We live closer to many other Dealers but our drive to Frankfort Ky, was definitely worth our time!
Over the years I have bought my fair share of vehicles however, this time was different. My SUV had been totaled and I needed to find a relacement. My mother had just passed away and I was really in no mood to shop for a car. Nonetheless, I had to do it. I live in Lexington and had been to several dealerships and none could hold a candle to my experience with Willie Willard. I told Willie the cash amount I had to work with and that I wanted better gas mileage than the SUV was getting. I also needed a car that had superior seating due back problems. I relayed all of this to Willie over the phone and he assured me he would find the right car for me. True to his word. he did. Willie's reputation for knowing what he is doing and doing so in a caring way preceded him. So,I chose to leave it in his hands. I needed someone looking out for me because my thoughts were elsewhere and Willie took care of me. I know my sale was not a big one for Willie however, he cared about my situation and I know this is how he represents Glenn Toyota in every sale, no matter the cost of the car. I never once felt pressured. What I did feel was relief. Relief that I did not have to worry about anything. That is very hard to find in any industry these days and I am thankful for his care. I give a 5 to every category because 5 star service is what I received. I think all the associates at Glenn work together as a team and that is very impressive. I would tell anyone that asks me where to get a car or truck to go straight to Willie and Glenn Toyota. You want the best and that is what I can say, with confidence, you will get!
Glenn Toyota is an excellent choice to purchase a new or used vehicle. I dealt with David and he was very helpful and was able to put me in my new car within a day's time. I have bought 2 new vehicles from Glenn Toyota of Frankfort and will continue to go back to them in the future.
paul edwards so great to work with, found what we were looking for and assisted us in purchasing a new tacoma, first time ive bought a car without stress thanks paul.
tommy ray was very polite, kind, helpful, and outstanding personilty. he answered all of our questions. had a great experence couldn"t have had better service..
Jerry has been very helpful. We had many questions, he was able to provide us with all information we needed to make the decision on which vehicle to purchase. He always returns calls and e-mails in a timely manner. We have always been pleased with service from Glenn Toyota.
I had a great experience at Glenn Toyota. Our salesman Robert Waller was very helpful. I would recomend anyone searching for a new toyota to go to Frankfort.
My wife and I just bought 2 new Taco's (Tacoma's) Lol... we couldn't be happier, we're so happy we drive our two new Taco's separately even if we're going to the same place. I love their Starbucks Coffee. We stop by every now and then just to visit. My wife waited 8-weeks for hers and I just bought one cause she did and Jack is so awesome. My mother-in-law is waiting on a 2013 Toyota Venza to arrive any day. Glenn Toyota rocks.
I enjoyed my experience at Glenn Toyota. Jack was wonderful and I love him to include Beth and Georgie in service. I waited 8-weeks for my special order truck and I'm glad I did. If you're looking for a Tacoma, and great service this is the place to be. Oh yeah, they even welcomed my dog, "Smokey Joe" go Glenn Toyota!
I JUST BOUGHT A TACOMA AND HAD THE BEST EXPERIENCE EVER. WILLY WILLARD WAS GREAT, TOOK ME 5 MONTHS TO MAKE UP MY MIND ON WHICH TRUCK TO GET.HE WAS VERY HELPFUL DURING THE WHOLE PROCESS. THIS IS MY 3RD VEHICLE FROM GLENN TOYOTA . THE SERVICE DEPT ROCKS EVERYONE IN SERVICE IS GREAT. I LOVE MY TRUCK AND LOVE ALL THE PEOPLE AT GLENN TOYOTA.
You guys are the best! I will be a repeat customer for sure!
Your service team was great! They knew exactly what the problem was and got me taken care of. Thanks again!
Oda Mae Brown
I loved shopping here and would certainly come back. They helped me find precisely the car I wanted.